FREQUENTLY ASKED QUESTIONS​

If you do not find answers to any questions you might have, kindly send an email to info@olivepractice.org

An EAP is a confidential workplace service that provides professional support for employees facing personal or job-related issues. It aims to help individuals resolve these challenges to improve their well-being and job performance.​

EAP services are available to all employees of participating organizations, often including immediate family members or dependents.​

EAPs offer support for a wide range of issues, including stress, mental health concerns, relationship issues, financial or legal problems, and substance abuse.​

Employees can access EAP services by calling the toll-free number provided by their employer, visiting the EAP provider's website, or through a referral from HR or their manager.​

Yes, all EAP services are confidential. Information shared with EAP counselors cannot be disclosed to anyone, including employers, without your consent.​

There is no cost for employees to use the basic services provided by the EAP. Employers fund these programs as part of their benefits package.​

EAPs help reduce workplace stress, improve employee morale and retention, decrease absenteeism, and enhance overall productivity by addressing employees' personal and professional concerns.​

Setting up an EAP involves selecting a provider, defining the scope of services, communicating the program to employees, and periodically reviewing the program's effectiveness.​

Mental health training programs are designed to educate employees and management on recognizing, understanding, and providing support for mental health issues in the workplace. These programs aim to create a supportive environment that can identify mental health concerns early and offer appropriate assistance.​

Mental health training is vital as it promotes awareness, reduces stigma, and encourages a supportive culture. It can lead to improved employee well-being, increased productivity, and a reduction in workplace absenteeism and turnover.​

Topics can include understanding mental health and mental illness, recognizing signs and symptoms of mental health issues, stress management, promoting resilience, creating a supportive workplace environment, and learning how to approach and support colleagues experiencing mental health challenges.​

Ideally, everyone in the organization should receive basic mental health awareness training. Additionally, specific training can be provided for managers and HR personnel to handle sensitive situations and provide support effectively.​

Training sessions can vary in length depending on the depth of the topics covered and the specific needs of the organization. They can range from a few hours for an introductory session to multiple sessions spread over several weeks for comprehensive training.

Yes, many mental health training providers offer customizable programs that can be tailored to the specific needs and industry of your company, ensuring that the training is relevant and impactful.

Training can be delivered in various formats, including in-person workshops, live webinars, and online courses. The method can be chosen based on what best suits your company's needs and logistics.

Most training providers offer follow-up support, including additional resources, refresher courses, and sometimes one-on-one support sessions for employees who may need them. You cans also sign up for have certified Mental Health First Aiders trained and certified for continuous mental health support within your organisation.

The impact can be measured through pre-and post-training surveys, feedback forms, monitoring changes in workplace culture, and analyzing trends in employee well-being, absenteeism, and turnover rates.

To get started, you can reach out to us through our contact form or on info@olivepractice.org. We will discuss your organization's needs, propose a tailored training plan, and guide you through the implementation process.